550 WATT & 1500 WATT MOTORS
ARE HERE!
Please understand , all systems require:
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Installation of thermal overload protection.
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Software upgrade.
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Installation of E stop.
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Processor chip upgrades.
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Quality control inspection and tests.
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Fitting of face plates, brackets and pulley etc.
This takes time so, it is highly likely lead times on new orders will be a couple days longer than normal.
Shipping
& Returns
Shipping Policy
We usually ship USPS.
Our four basic levels are:
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First class.
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Small flat rate box or padded envelope.
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Medium flat rate box.
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Large flat rate box.
We will attempt to combine multiple products ordered into one package and issue a partial refund if possible.
Flat rate shipping is insured. First class is now insured as well.
Return Policy
Basic 30 Day Return Policy:
Certain items are not returnable (See listings). Items costing less than $15 each are not returnable.
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No reason is required.
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Buyer pays return shipping.
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Buyer provides tracking number that shows the item is in possession of the return shipping company before the 30 day time period runs out.
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30 day time period starts when tracking shows original order as in possession of USPS.
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Buyer to provide tracking # and shipping company name to be e mailed to servomotorkit@gmail.com within 36 hours of when issued.
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Return must be shipped through USPS, UPS or FedEx.
Defective products are always returnable or refundable but will require documentation.
See warranty time limits as they are directly related to if a product qualify's as defective.
Shipping costs:
Shipping is always refunded on defective products. You are required to provide proper documentation of said defect.
Shipping is not refundable simply because you changed your mind or the product does not fit. It is your responsibility to look up and or measure to insure proper fit and suitability for your intended use. If you are not sure, ask us. If we say it fits in an e-mail or text message and it does not; than we pay the shipping instead of you.
All items returned must be in like new and unused condition:
This includes original packaging.
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Missing packaging will result in a restocking charge of up to 10%
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Installed items will not be refunded or charged up to 50% to restore and sell as a refurbished unit.
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Swapping out parts will result in no refunds, all warranty's voided and no new orders accepted.
Try honesty instead, we will be happy to assist and find a solution that keeps both of us happy.